The Best Shopify AI Form Builder & CRM App In 2025

Suppose you are building your e-commerce business, specifically a Shopify store, in 2025; besides having a sleek design and unique products, you need a smart way to capture leads, understand your target customers, and, above all, automate engagement, and must start with powerful forms of a capable CRM.

Many merchants are struggling with customer data, email, marketing workflows, and requests, but with a single Shopify AI form builder and CRM app that could collect customer data with smart form integrations and automatically manage customer relationships from one central point.

AI Form Builders + CRM Apps is the future of Shopify. In this guide, we delve deep and explore the best Shopify AI form builder and CRM app that your store needs.

So, let’s talk about the best Shopify AI form builder and CRM app in 2025.

What Is FormCRM?

FormCRM is a robust Shopify AI form builder and CRM built for Shopify and Shopify merchants.

This Shopify app can:

• Design and build any type of form, e.g., server, lead, COD, feedback or contact form, and many other types.
• It uses AI to create forms in seconds, and it has complete multilingual support for all walks of life.
• It collects rich customer data and creates a Shopify customer profile or persona automatically.
• It integrates and connects seamlessly with any email marketing tools like Aweber, MailChimp, and SMTP provides.
• You also get real-time alerts a moment a customer fills out any of your forms integrated into your Shopify store.
• FormCRM Shopify app is a powerful customer acquisition engine for your Shopify store.

The Features that Make FormCRM The Best Shopify AI Form Builder &

AI-Powered Form Generation

Gone are the days when merchants would build forms from scratch; with the AI-powered FormCRM, you just describe the kind of form you need and the features, and FormCRM’s AI creates it seamlessly, despite the language you want your form to display.

Multistep Forms Made Easy

FormCRM Shopify app breaks complex forms into user-friendly steps and clean format, which is suitable for:

• Conducting surveys
• Warranty Registration
• Lead generation qualification
• Checkout questions

This helps boost form completion rates and improves user experience and conversions.

File Upload Support

It lets your customers upload single or multiple files, which makes it suitable for:

• Job applications
• Custom product request
• Warranty claims
• Document submissions

CRM + Customer Profile Creation

As we early stated earlier, FormCRM creates or updates customer profiles automatically in your Shopify admin; this helps you with the following:

• Customer segment or of your audience
• personalize your marketing based on the customer persona
• Deliver advanced support

Everything is automated; hence, there is no need to sync manually.

Instant Alerts via Email (SMTP + SendGrid)

When a customer fills in their details, you get an alert directly to your email using either:

• Google SMTP
• SendGrid

This helps you start on top of your customer’s issues and respond instantly where needed.

Seamless Third-Party Integrations

FormCRM Shopify app works seamlessly with:

• Google Sheets – for Auto-log form entries
• Mailchimp – Build email lists for your email marketing.
• Google reCaptcha – Helps Prevent spam.
• Customer Creation API – Build your CRM in real time.

Supports Multilingual

You can reach global customers with FormCRM AI-generated forms in various languages like;

• English
• Spanish
• French
• Portuguese (Brazil)
• German
• Italian

Real Use Cases for Shopify Store Owners

FormCRM is designed for real-world Shopify store owners, not just for techies but anyone who needs to make their form building easy and seamless.

FormCRM is built for real-world Shopify stores, not just tech demos. Here are the top use cases:

How to Set Up FormCRM on Shopify (Step-by-Step)

You don’t need to possess developer skills to install and use the FormCRM Shopify app.

Here is how to get started:

1. Go to the Shopify app store and install FormCRM.
2. Use the AI prompt: “to describe what you want to design. After you describe what you wish to do, FormCRM will generate an exact form based on your instruction input, and you can then refine it before integration.
3. You can Customize the design of your form with the drag-and-drop UI feature.
4. Connect your email marketing tools, e.g., Mailchimp, Google Sheets, or SMTP, if needed.
5. Then, enable the automatic customer profile creation option.
6. Go ahead and embed your form in your Shopify store, e.g., on your homepage, thank you page, or product page. It all depends on the type of form and what you want to collect.

You can create form lists, too; that’s it — your Shopify store is now equipped with an intelligent AI form builder and CRM solution.

5 Benefits of Using the FormCRM Shopify App

• It saves time with its AI-powered form building.
• It improves your store UX with its multilingual and multistep forms.
• It boosts store conversion by capturing more accurate and incomplete data.
• It helps streamline store operations through its seamless CRM automation.
• Enhances communication with its installed email alerts.

What Makes FormCRM Different?

Most form builders on the Shopify app store are just that-builders. FormCRm is a full-stack conversion and data management system for eCommerce merchants.

Who Should Use FormCRM?

FormCRM Shopify app is designed for:

• Shopify merchants and DTC brands
• Subscription box Shopify store owners
• Customer order businesses
• Service providers using Shopify checkout
• Any use collecting customer information beyond just emails

Whether you are a beginner or scaling fast, you need FormCRm.

Reviews from Real Shopify Merchants

Why FormCRM Is the Best Shopify AI Form Builder & CRM App

Suppose you intend to increase your conversion, grow your email list, collect important customer data, and finally automate your customer journey. In that case, FormCRM is a must-have Shopify app.

It’s not your average form builder, but it has an AI assistant, an RM tool, and a powerful automated workflow system rolled into one.

FormCRM is one app. Countless forms. Infinite e-commerce growth opportunities

Install it here and try it out.